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Privacy Policy

Effective Date: 7 May 2025
Last Updated: 7 May 2025

 

1. Who We Are

This website is operated by Claire Thompson, trading as NuPhase Consulting, a sole trader based in the United Kingdom. We are committed to protecting your personal data and respecting your privacy in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or how we handle your data, you can contact us at:
📧 Email: Claire@NuPhaseConsulting.com
📞 Phone: +44 (0)7824 600831
📍 A full business address is available upon legitimate request.

 

2. What Data We Collect

We may collect and process the following personal data:

  • Name and contact information (e.g. email address, phone number)

  • Information submitted via contact forms or email

  • IP address, browser type, and usage data via cookies or analytics tools

  • Technical data from your use of our website

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3. How We Collect Your Data

We collect data when you:

  • Fill in a contact form on our website

  • Email us directly

  • Sign up to newsletters (if available)

  • Browse our website (via cookies and analytics)

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4. Why We Collect Your Data

We process your personal data for the following purposes:

  • To respond to enquiries or provide services

  • To maintain and improve our website

  • To comply with legal obligations

  • For internal record-keeping and administration

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5. Legal Basis for Processing

Under the UK GDPR, we rely on one or more of the following lawful bases:

  • Consent – where you have given explicit permission (e.g. subscribing to updates)

  • Contract – where processing is necessary for delivering a service

  • Legal obligation – to comply with applicable laws

  • Legitimate interest – for analytics and website improvement (balanced with your rights)

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6. Sharing Your Data

We do not sell or rent your personal data. We may share your data with trusted third parties for the purposes of:

  • Website hosting

  • Email delivery systems

  • Analytics providers (e.g. Google Analytics)

All third parties are required to comply with data protection laws and only process data on our instructions.

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7. Data Security and Retention

We take appropriate technical and organisational measures to protect your data against unauthorised access or misuse.
We retain personal data only for as long as necessary for the purposes outlined above or as required by law.

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8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccuracies in your data

  • Request deletion of your data

  • Object to or restrict certain types of processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk

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9. Contact

Data Controller: Claire Thompson
📧 Email: claire@nuphaseconsulting.com
📞 Phone: +44 7824600831
📍 Business address available upon legitimate request

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